IP Phone Systems
Would you like your business to save hundreds of pounds a year in telephone charges?
With Solve-IT’s Voice over IP telephone systems, you and your business could call anywhere in the UK for a penny a minute, and call anywhere in the world from a penny a minute. Together with low cost phone lines, from as little as £6.00 per month, we can provide flexible, easy to install, multi line systems, without you committing to long term contracts.
This function rich phone system is ideal for businesses, and adds significant benefits to those who have multiple locations, use home-workers or have staff who regularly work away from their base.
Solve-IT can help you migrate to this very cost effective telephony environment; from defining the requirements of services, through the evaluation, procurement and implementation stages, plus provide full user training with ongoing support.
Scalability: Our VoIP systems scale from small offices with 2-3 phones to large global businesses. With the ability to join sites/phone systems together; you can now truly grow without having to rip-out and start again. Adding a new user or an additional site is a relatively simple and painless process.
Infrastructure Sharing: Utilise existing data points to position phones and share a single cable for Phone and PC.
Individual Extensions: Sharing multiple incoming/outgoing lines.
Free Internal calls: Seamless transfers between all extensions, regardless of site or location.
Interactive Voice Response (IVR): Advanced system for call handling allows callers to navigate a menu system by dialing a number offered from a range of options.
Unified Messaging: The ability to have fax and voicemail delivered to your e-mail inbox.
Microsoft Outlook Dialling: With a software add-in, Outlook can now dial a number directly from a contact.
Least Cost Routing: Use different carriers and Internet providers to route certain call types.
Mobility: Travelling staff can pack a VoIP handset (which can be as small as a Bluetooth headset when used in conjunction with a laptop) and make calls from anywhere that a broadband internet connection is available.
Remote Workers: Can easily be integrated with internal extensions and groups meaning central call billing. Simply plug a compatible IP Phone into their home ADSL router and they become part of the business phone system.
Music On Hold: No external device is required. Allows simple use of multiple MP3 recordings.
Call Recording: Either constant or on demand call recording allows flexibility for training and monitoring purposes.
Training and Technical Support: Solve-IT provide professional, friendly training and support on all aspects of our phone systems ensuring a smooth implementation is achieved.
Web Based Reporting: Easy to use web pages allowing up to date call reporting on all incoming and outgoing calls. Views for monitoring peak times and search facilities ensure clear information can be retrieved at all times.